SURP icon SURP Rent, share and earn with gear already in your area.
How it works Cities Safety
Australia-wide sharing with simple handovers and built-in protection

Rent the gear you need. Earn from the gear you own.

SURP helps renters find nearby tools, trailers and equipment quickly, while hosts earn from items they already own.

SURP Shield included on rentals · secure in-app payments · verified profiles
Photo handover and returns Fast local browsing Clear host earnings
70% Typical savings compared with traditional hire counters.
Same day Pickup-ready browsing through nearby hosts and city hubs.
2-sided Built for both renters and hosts.

How it works

A simple step-by-step flow from search to return.

1

Find gear near you

Browse by city, suburb or category and check local availability instantly.

2

Request and confirm

Select dates, send your request, and confirm once accepted by the host.

3

Pay and pick up

Pay securely in-app, then complete pickup with quick photo check-in.

4

Return and wrap up

Return on time, complete photo check-out, and finish with ratings.

Built for trust and safety

Protection, process and support are visible from the start.

SURP Shield

Clear protection details shown in plain language before you confirm a booking.

Secure payments

Deposits, refunds and release timing are shown clearly during checkout.

Human support

Support is easy to access whenever you need help with a booking.

Made for renters and hosts

Whether you are borrowing or listing, SURP keeps things simple.

For renters

  • Find equipment nearby instead of buying it outright.
  • Same-day pickup potential in active suburbs.
  • Clearer protection and handover expectations.

For hosts

  • Turn idle tools and trailers into recurring income.
  • Showcase trust signals and payout readiness.
  • Use structured booking flows instead of ad-hoc texting.

For everyone

  • Clear listings, pricing and booking expectations.
  • Fast local discovery by city and suburb.
  • A clean mobile-first experience from start to finish.

Explore by city

Jump straight to nearby gear in your area.

Brisbane

Deep suburb coverage, broad category depth and strong local-search intent.

Browse Brisbane gear Sydney

High-intent metro traffic for tools, trailers, event gear and outdoor equipment.

Browse Sydney gear Melbourne

Position SURP as the cleaner alternative to hire counters and classifieds.

Browse Melbourne gear

Frequently asked questions

How does booking and payout work on SURP?
Renters pay securely in-app through Stripe at checkout. Before you pay, SURP shows the full total including rental price, platform fees, and SURP Shield. Hosts receive payouts to their connected Stripe account after booking milestones are completed, based on SURP payout timing and risk checks.
What are the 3 SURP Shield tiers?
Current tiers per booking are: Essentials ($5) for items up to $150, Standard ($15) for items up to $750, and Premium ($35) for items above $750. Your exact fee and any booking-specific limits are always shown clearly at checkout before payment.
How does SURP Shield work?
SURP Shield is a contractual damage waiver layer. It is not insurance. For eligible accidental damage, it can limit renter liability up to the cap shown for that booking. It does not apply to intentional damage, misuse, prohibited use, collusion, or fraud. Claims are assessed using booking records and evidence from both sides.
What happens if someone steals my item or does not return it?
Report the issue in-app immediately and contact local police as soon as possible. A police reference number is required for theft/non-return assessment, and delays can affect eligibility. SURP then reviews booking messages, timestamps, handover evidence, and account activity to determine next steps.
What is the cancellation and refund policy?
Refund outcomes depend on cancellation timing. In general, more than 24 hours before start is the most favorable refund window, 6-24 hours is usually partial, and under 6 hours is typically non-refundable for the rental amount. Your exact policy and outcome are shown in your booking details.
How do pickup and return check-ins protect me?
Use the in-app handover flow at both pickup and return, including photos/videos of condition. This creates timestamped evidence for both parties, reduces misunderstandings, and helps SURP resolve damage disputes faster and more fairly.
What fees does SURP charge hosts and renters?
Hosts pay a platform fee on successful rentals. Renters may pay platform and SURP Shield fees. SURP always shows the full breakdown before payment so there are no hidden checkout surprises.
Do I need identity verification to use SURP?
Yes, for key account actions and trust checks. SURP uses Stripe Identity and related verification steps to reduce fraud risk and improve safety for both hosts and renters.
SURP icon SURP
Ready to rent or start earning?

Browse live listings near you or list your own items and turn unused gear into extra income.

Privacy Terms Support
SURP Marketplace · Rent tools, trailers and equipment near you · Support: support@surp.com.au · SURP PTY LTD ACN 694 480 236 · ABN 45 694 480 236